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Pro is built for meticulous homeowners, car care enthusiasts, and high-demand cleaning tasks. With up to 3700 PSI, a 100ft retractable hose, and custom TPH springs for superior torque, it offers powerful, quiet, and organized performance right out of the box.
Always store your pressure washer in a location where the temperature will not fall below 32°F (0°C). The pump is susceptible to permanent damage if it freezes. When you use it again, make sure to check whether there is icing, please wait for it to melt before using it.
Policy SHIPPING ABOUT US RETURNS CONTACT WARRANTY Shipping is free in the US for all products.
We accept orders online, 24 hours a day, 7 days a week. and always working to ship your order as quickly as possible.
Orders will start shipping within 2 business days.
Process time does not include Saturdays, Sundays, or holidays.
Shipping Method
Orders within the 48 states will be shipped via FedEx.
YONGKANG HAILI INDUSTRIAL CO., LTD. Established in 1996. Professional manufacturer of retractable power equipment, pressure washer and hybrid hose. After decades of continuous pursuit, it has become the leader in this industry. In 2017, it established its brand named Giraffe Tools and entered the United States online market.
HAILI is committed to family-based product design, bringing a trend of serialized sales to the market.
HAILI invests 35% of its profit to develop new products every year. Today, the Giraffe Tools brand holds a large market share in several categories of retractable hose reels on Amazon in the United States.
HAILI has passed ISO9001 and IATF16949 quality management system certification, BFCI factory inspection, and all products are insured by PICC.
For Non-Quality Issues:
We offer our customers the right to return unused products within 30 days of delivery. In the event that a customer requires a return due to subjective reasons rather than quality issues, the customer should pay for the cost of return shippment.
For Defective/Damaged/Incorrect Items:
Customer satisfaction is our priority. In the rare event, you may receive a defective, damaged, or incorrect item, please contact us with a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)
Our products are shipped nearly fully assembled and come with installation instructions, if you have any other needs, feel easy to contact us. We will reply to you within 24 hours on business day. To solve your problem more efficiently, please contact us with relevant pictures or videos.
All Giraffe products strictly comply with ISO 9001, CE and other quality certification system requirements. All GIRAFFE TOOLS new products have a 2 year Warranty.